Cloud Process Engineer (gn)

Warum SoftwareONE?

SoftwareONE is a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. 

With around 7,700 employees and sales and service delivery capabilities in 90 countries, SoftwareONE provides around 65,000 business customers with software and cloud solutions from over 7,500 publishers. 

Cloud Process Engineer (gn)

contract: full-time, start date: asap, location: Leipzig, Krakow, Warsaw or remote

key facts

• part of our Inhouse Infrastructure IT team
• responsible to define, design, implement and oversee business, technology and governance processes and automation workflows in the Public Cloud

Das Aufgabengebiet

The role

• Documents existing IT processes, automation workflows and dependencies in our multi-cloud environment
• Develop and implement new processes for high efficiency and cost effectiveness.
• Define, design, and implement new IT processes and automation workflows in a multi-cloudenvironment and for the respective tools used (e.g. HashiCorp TerraForm or Ansible)
• Controls and documents new and existing build, deployment, disaster recovery and other IT processes
• Develops the automation workflows for build/deploy, change and retirement
• Responsible to integrate processes with 3rd party solutions to achieve true end-to-end automation
• Defines RAMPS (Recoverability, Availability, Management, Performance and Security) criteria for all cloud-native components
• Support strategic and operational management of the technology environment and acts as a liaison between the Cloud Infrastructure Portfolio and the ITSM Team/Operation Team
• Identifies functional/process gaps lead the resolution by working with internal teams to define and drive process enhancements and optimizations
• Continuously reviews existing IT processes and suggests and implements improvements and optimizations
• Collaborates with key partners, including solution Service Portfolio Leads, Solution Architects, SOC (Security Operation Center), and Enterprise Architecture teams Qualifications

Kenntnisse und Fähigkeiten

What we need to see from you

Your working experience:

• Experienced to document systems and processes in a sustainable and maintainable way
• Experienced in translating technical and non-technical requirements to processes
• Experienced in process & workflow design using BPM 2.0
• Strong DevOps Mindset

Kowledge & Certifications:

• Sound understanding of Cloud technologies, SaaS/IaaS/PaaS, and hosting models, with associated risks for such areas, e.g. Information Security, Continuity of Business, Architecture, etc.
• Sound understanding of IT architecture and enterprise architecture principles (reference architecture, IT roadmap, architecture review)
• PMP certification
• CPE – Certified Process Engineer
• AWS/Azure Foundation Certification

Language skills:

• Excellent written and verbal communicator in English

Soft skills:

• Strong analytical thinker and problem-solving abilities
• Strong communication skills and the ability to communicate verbally and in writing across all regions and management level
• Demonstrates the ability to work with a high level of autonomy and collaborates with teammates in a fast-paced environment and continuously changing environment
• Love for learning and sharing your knowledge with the team
• A good understanding of what it takes to deliver successful projects
• Able to work across multiple projects at the same time
• Able to manage tasks and projects through to completion
• Not hesitating to question the status quo and dare to propose the unexpected
• Pay great attention to detail without losing the bigger picture

Das haben wir zu bieten

What we have to offer

• A career within an innovative company with a unique corporate culture
• Top rating on glassdoor/kununu
• The option to work from home
• A variety of training and development opportunities
• We trust you - our working hours are flexible and not recorded!
• An employee appreciation program called 'Motivosity'
• With our employee share and recommendation program, you benefit from our success.
• Top technical equipment for your new job!
• No dress code - wear what you feel comfortable in!

Interessiert?

Have we piqued your interest? 

If yes, we are looking forward to receiving your compelling application documents, including information on your availability (starting date) and salary expectations. Please use our online form to apply.